All orders that require shipping are provided with a tracking number. Multiple orders that are placed with the same shipping destination can be combined upon request, and shipping fees will be adjusted accordingly. All packages require a signature at delivery. Orders that require in-store pick-up will be provided with instructions once the item(s) are ready for pick-up.

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to: Communicate with you; Screen our orders for potential risk or fraud; and When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services. We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

All packages require a signature at delivery. Suppose the tracking information states that parcel was delivered and signed, but you have not received it. In that case, it is your responsibility as the customer to contact and deal with the shipping company. You understand and agree that Chairidescent shall not be liable for false delivery, such as that the package was picked up and signed by the wrong person.